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Delivery Information

DELIVERY:

So Jewellery uses Royal Mail First Class Signed For, Special Delivery and Airsure postal services. Transactions are processed in pounds sterling.

Standard UK FREE 1-2 working days on orders £30 and over
Standard UK £3.95 1-2 working days on all orders under £30
Next Day £6.95 Guaranteed Next Day Delivery (excluding Sat/Sun and Bank Holidays) FOR ORDERS PLACED BEFORE 2PM
European Delivery £9.95 5-7 working days
International Delivery £12.95 7-10 working days

Signed For and Special Service: Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, a calling card will be left and you will be able to reschedule your delivery for a more convenient time.
To check on the status of an order or to verify a shipment please call +44 (0)7949278497

Delivery Restrictions: Regrettably there are some postcodes that our courier service cannot reach in order to fulfil a Next Day service. The following postcodes will be delivered to within 2-3 working days:

Highlands – FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH15-16, PH18-26, PH30-42
Islands – HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3
Scotland - AB31, AB33-38, AB44-56, IV30-32
All BT, JE , GY, IM, TR (Scilly Isles) postcodes

Delivery Communication:
Once your order has been dispatched, we will send you an e-mail to let you know.

European & International Delivery:
The European and International delivery options become available once you select a non-UK country as part of the delivery address.

Please note that orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the dispatch of your order.

Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout.

Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

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